FAQ

Frequently Asked Questions

  1. Where do you ship?
    We currently ship across the United States.

  2. How long does shipping take?
    We offer several shipping options:

• Express Shipping (3–6 business days): $20
• Free Shipping (7–14 business days): FREE
• Free Standard Shipping (7–14 business days): $10

Delivery times may vary slightly during holidays or peak seasons.

  1. How can I track my order?
    Once your order has been shipped, you will receive a tracking number via email so you can monitor your package anytime.

  2. What if my order arrives damaged?
    If your item arrives damaged or defective, please contact us within 7 days of delivery with photos of the issue. We’ll work quickly to make it right.

  3. Can I change or cancel my order?
    Orders can only be modified or canceled within 12 hours after purchase. Please contact us as soon as possible if you need assistance.

  4. Do you accept returns?
    Yes. We accept returns for eligible items within 30 days of delivery. Items must be unused and in original condition.

  5. How do I contact customer support?
    You can reach our support team anytime through our Contact Us page or by email. We aim to respond within 24–48 business hours.

  6. Are your blankets and pillows machine washable?
    Most of our products are machine washable. Please check the care instructions listed on each product page for specific details.

  7. Do you offer free shipping?
    Yes. We offer FREE Shipping on selected shipping methods for customers in the United States.

  8. Why choose DustRebelUnion?
    We focus on combining comfort, quality, and modern design to create products that make your home feel warmer and more relaxing.